News Room

London, United Kingdom — [2 August 2023] — Supportwave is pleased to announce the successful closure of its seed funding round, following their pre-seed round in late 2021. The capital injection will enable the IT Support resource platform to continue to deploy its industry leading strategic sourcing of IT Support Specialists. 

The freelance economy has seen rapid growth the past 3 years. Remote work. The great resignation. Even layoffs supported the shift to companies turning to freelancers as in Q4 of 2022, Resume Builder reported that 40% of companies are hiring contractors to replace laid off workers and 53% moved full-time workers to contract positions.

This edition’s Smart Strategy is Supportwave, an IT Freelancer Network that quickly scaled to a 5,000+ technician network and consistently delivers over 3,000 IT support skills in under 30 seconds with an average 4.6 score on trust pilot. We’re highlighting Supportwave because they cover 4 important trends; (1) verticalization, specifically serving the niche skill sets within IT, (2) scalability, specifically the ability to scale support globally, (3) global-local coverage, specifically the ability to provide local expertise, and (4) being enterprise ready.

Most German pundits agree that 2023 is challenging on the talent front. While many people have experienced the financial and emotional difficulty of losing their job, the job market remains extremely tight overall in Germany and across the EU. According to one recent report, Germany has one of the lowest unemployment rates in the EU.

This is a pivotal time in the freelance revolution. Change is accelerating. Tech advances like ChatGPT in AI are transforming how talent is curated and, more importantly, how fast it can be done at a high level of accuracy and self-service.