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Matthew Mottola

Smart Strategy: Supportwave, leading IT Network

This edition’s Smart Strategy is Supportwave, an IT Freelancer Network that quickly scaled to a 5,000+ technician network and consistently delivers over 3,000 IT support skills in under 30 seconds with an average 4.6 score on trust pilot. We’re highlighting Supportwave because they cover 4 important trends; (1) verticalization, specifically serving the niche skill sets within IT, (2) scalability, specifically the ability to scale support globally, (3) global-local coverage, specifically the ability to provide local expertise, and (4) being enterprise ready.

Supportwave’s extensive IT Freelancer Network showcasing its ability to quickly scale to over 5,000 technicians, delivering IT support with speed and quality across global locations, emphasizing enterprise readiness and niche expertise

This edition’s Smart Strategy is Supportwave, an IT Freelancer Network that quickly scaled to a 5,000+ technician network and consistently delivers over 3,000 IT support skills in under 30 seconds with an average 4.6 score on trust pilot. We’re highlighting Supportwave because they cover 4 important trends; (1) verticalization, specifically serving the niche skill sets within IT, (2) scalability, specifically the ability to scale support globally, (3) global-local coverage, specifically the ability to provide local expertise, and (4) being enterprise ready.

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