Looking to expand your IT service offerings without the overhead of building out an entire support team? With SupportGo by Supportwave, you can white label our global IT support services to deliver seamless on-site and 24/7 remote support under your own brand.
Book a MeetingOur robust white label IT support platform, SupportGo, is designed specifically for MSPs and businesses looking to scale their operations. With SupportGo, you can leverage our global network of expert technicians and helpdesk professionals to provide comprehensive technical support to your clients—while keeping full control of the customer relationship.
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Offer your customers complete IT support solutions under your brand. Our skilled professionals are available globally for on-site support, or 24/7 through our remote helpdesk.
Increase your margins by reselling our services at a rate you control. Provide world-class IT support without the need for additional staff, training, or infrastructure.
Our highly-trained support specialists act as an extension of your team, ensuring that all interactions reflect your company’s values and standards.
Whether you're providing break/fix solutions, troubleshooting, or remote desktop support, SupportGo allows you to offer a more comprehensive service portfolio without additional overhead.
With SupportGo, you’ll be able to deliver IT support services as if they were your own. This means:
Delivering our IT services under your own brand, allowing you to earn more revenue and maintain full control over client relationships.
Leveraging our infrastructure and expertise, so your customers receive top-quality IT solutions, all while you retain ownership of the relationship.
Whether you're looking for on-site IT solutions or need a 24/7 remote helpdesk, SupportGo is fully equipped to handle both. By partnering with us, you can confidently offer cutting-edge IT solutions to your clients, without the associated hiring and operational costs.
Get in Touch Today!As an MSP, you can seamlessly integrate our remote and onsite support into your service offering without the headache of managing an in-house team. With flexible, brand-aligned support options, SupportGo provides the perfect complement to your IT offerings, helping you to deliver more to your clients with minimal investment.
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With our global network of technicians, you can offer fast, reliable onsite IT support for your clients. Our professionals are available to represent your brand, troubleshoot hardware or network issues, perform installations, and more.
Our round-the-clock helpdesk provides remote assistance for software troubleshooting, system monitoring, and support ticket resolution. With SupportGo, your clients get continuous support, no matter where or when.
SupportGo is not just about delivering world-class IT support; we offer a fully customizable platform designed for ease of use and seamless integration with your business. You’ll have access to a feature-rich dashboard that includes:
Manage customer issues efficiently with our advanced ticketing solution. Track, prioritize, and resolve issues quickly, while ensuring a smooth customer experience.
Stay in constant contact with your customers and our support teams through integrated chat, email, and call functionalities.
The platform includes a full suite of tools to ensure your clients receive the best support. From automated alerts to detailed reporting, SupportGo has everything you need to provide a premium service experience.
All you need to do is add your company logo and custom colors, and you’re ready to offer white-labeled IT support services. Our platform is designed for easy setup, so you can focus on growing your business.
At SupportGo, we give you the flexibility to manage your service offerings as you see fit. You can:
Mark up our support costs and resell services at your preferred rates, allowing you to maximize your revenue.
Alternatively, you can hide pricing altogether and focus purely on delivering exceptional IT services to your clients.
Whether you want complete transparency or prefer to manage pricing on your own terms, SupportGo adapts to your business model, putting you in complete control.
Get in Touch Today!With SupportGo, you can easily customize IT support to meet the unique demands of your clients. Our platform allows you to:
Build Out Locations and Skill Levels
SupportGo provide support coverage across the US, UK, and worldwide, ensuring 24/7 availability. You can customize support based on required skill levels for various projects or regions, ensuring top-tier service at all times.
Access a Dedicated Full-Time Support Pool
For ongoing support needs, you can utilize a dedicated pool of support engineers who work exclusively on your accounts.
Flexible SLA Pool of Hours
If you prefer more flexibility, we offer an SLA pool of hours, giving you the ability to scale resources based on demand.
Whether your clients need support for a short-term project, ongoing maintenance, or a long-term solution,
SupportGo’s fully customizable options ensure that any support service can be launched within a matter of days.
One of the key benefits of working with SupportGo is our ability to train our teams to support the custom platforms that your clients have built. This ensures that your in-house team can focus on improving business outcomes, while we handle the technical support. By partnering with us, you ensure that your clients receive exceptional, uninterrupted service for their unique IT infrastructures.
Contact us today to discover how SupportGo by Supportwave can help you enhance your service offerings, increase revenue, and provide unparalleled IT support to your clients. Let us handle the IT infrastructure, while you grow your business.
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