Case Studies

Discover how Supportwave transformed a crypto-fintech company's development team in just 48 hours.

Supportwave replaced an underperforming MSP with a remote team of engineers in just five days, delivering a custom help desk solution that improved support quality and efficiency.

Discover how Supportwave helped a global retail brand complete a complex POS rollout across Europe by deploying skilled engineers and streamlining communication.

Discover how Supportwave created a cost-saving model by analysing ticket volume, expertise levels, and support structure.

Supportwave deployed skilled on-site engineers to 37 locations, helping a client complete software and hardware upgrades on time despite internal resource constraints, ensuring seamless project delivery.

Discover how Supportwave enabled a seamless scaling of a Senior IT team post-merger, providing full-time outsourced engineers to manage infrastructure and support users effectively.

Discover how implementing a 24/7 helpdesk service enabled a software company to provide continuous platform support to their customers, improving client satisfaction and service.

Supportwave helped a company scale their development teams efficiently by providing full-time embedded developers from the UK, US, and South Africa, delivering higher quality project delivery.